Shipping Policy

Thank you for shopping with Urban Elite Store.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During periods of high order volume, processing times may be slightly delayed.

Shipping Time

• United States: Estimated delivery within 5–10 business days.

• Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at urbanelitestore14@gmail.com. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include your order number and clear photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Urban Elite Store
Email: urbanelitestore14@gmail.com